our refund & return policy
We’re here to make sure you love your Lake Lovers Club purchase! If something’s not right, you have 30 days from the purchase date to request a return or exchange.
Here’s how it works:
Eligibility: Items must be unused, in their original condition, and still in the original packaging.
What You’ll Need: Your order number and a brief description of the issue.
Simply email us at hello@lakeloversclub.com, and we’ll guide you through the next steps. Once we’ve received your return, we’ll issue a full refund (minus shipping).
Important Notes:
Shipping Details: Don’t send your item back to the manufacturer! We’ll provide the correct return address once you contact us.
Package Responsibility: Unfortunately, we’re not able to replace or refund items lost or stolen after delivery, or if an incorrect address was provided at checkout.
We’re here to help make things right, so feel free to reach out with any questions. Thanks for supporting Lake Lovers Club!
Cheers,
The Lake Lovers Club Team